EverFocus Technical Support

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As of May 1 2017, please be advised that direct technical support will no longer be provided for our discontinued products.

Discontinued Products:
If you require technical assistance with our discontinued products please contact EverFocus Technical Support via email techsupport@everfocus.com, or contact the sales team for an upgrade recommendation.

EverFocus Tech Support is a complimentary service to our distribution partners, valued dealers, installers, and integration partners. End users of EverFocus products and systems are strongly encouraged to contact their dealers and installers for general setup and troubleshooting. Users who purchase EverFocus products through unauthorized resellers/ Value Added Resellers (VARs) may be excluded from EverFocus technical support and product warranty.

Products that are considered discontinued will be added to the Discontinued Device page. In this page you will also find datasheets, manuals and the last firmware for those devices.

Need Help Quickly?

Check out our “FAQ” and “How-To Video” sections where you can get answers to many frequently asked questions as well as detailed steps to set up your EverFocus products.


USA Technical Support Contact

Email: techsupport@everfocus.com
(626) 844-8888 Press 1 or dial EXT 700
Operation Hours: Monday through Friday: 9:00am – 5pm (PST) | 12:00pm – 8pm (EST)